To start an exchange or return, click HERE.

Good news: If you wish to return items for whatever reason, we do accept returns or exchanges of clothing and shoes returned back in unworn, unwashed, undamaged and unaltered condition within 30 days from the date of order.  All returns are refunded via store credit. No returns will be made to original payment method; no exceptions! You can start your return here.  


Sale and final sale items cannot be returned or exchanged; no exceptions. The following is a list of FINAL SALE items:

  • Jewelry
  • Belts
  • Swimwear
  • Bodysuits
  • Freshies
  • Bags
  • Sale items
  • Pre-orders
  • Custom orders
  • Gift cards
  • Any other non-clothing or shoe items


Order Modifications

  • Orders cannot be changed or modified
  • Discounts codes will not be added to orders after they’re placed
  • Order cancelations are not permitted due to our fast processing times
  • Address changes cannot be made after the order is placed


Defective and Damaged Items

  • If you have received a damaged item, please contact us at or 830.330.0413.
  • We are not responsible for damage of items caused by improper care or handling or incorrect sizing.
  • The exact colors of merchandise may vary due to photography lenses, indoor/outdoor lighting, and computer monitor resolutions. Clothing patterns may also vary. These situations do not qualify as defects.


Returns Process

  • Start your return process here.
  • Shoe boxes must be encased in another box, or poly mailer, for shipping to protect the items. If you send shoes back with stickers and return labels directly on the box, or if the shoe box is damaged, the return will be declined.
  • Please allow up to ten business days for returns to be processed.
  • Items returned that are NOT included in the RA will not be accepted.
  • Rejected return items will be the responsibility of customer and will not be shipped back to you on our behalf.