Privacy Policy

Welcome to Wild Junkie ("we," "our," or "us"). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website wildjunkie.com or make a purchase from our online boutique. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

We may collect the following categories of personal information:

  • Identifiers: Name, email address, postal address, phone number, and account username.
  • Payment Information: Credit or debit card details, billing address, and transaction history (processed securely through our payment processors).
  • Device & Usage Data: IP address, browser type, pages visited, referring URLs, and other technical data collected via cookies and similar tracking technologies.
  • Purchase History: Products browsed, added to cart, and purchased.
  • Communications: Messages, inquiries, and feedback you send us via email, contact forms, or SMS/text messaging.
  • Demographic Information: Preferences, interests, and other optional profile information you provide voluntarily.

2. How We Collect Your Information

We collect information in the following ways:

  • Directly from you when you create an account, place an order, subscribe to our newsletter, or contact us.
  • Automatically through cookies, web beacons, and analytics tools when you browse our site.
  • From third-party service providers (e.g., payment processors, shipping carriers) as needed to fulfill your orders.

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders, including payment processing and shipping.
  • Create and manage your customer account.
  • Communicate with you about your orders, returns, and customer service inquiries.
  • Send promotional emails, newsletters, and special offers (where you have opted in).
  • Personalize your shopping experience and recommend products.
  • Analyze website traffic and improve our site's functionality.
  • Comply with legal obligations and enforce our terms and conditions.
  • Prevent fraud and enhance security.

4. Mobile Information & Messaging

Mobile Information Sharing: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.

If you opt in to receive SMS/text message communications from us, your mobile number and opt-in consent are used solely to send you order updates, shipping notifications, and service-related messages you have requested. You may opt out of text messages at any time by replying STOP to any message we send. Standard message and data rates may apply.

5. Sharing of Your Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

  • Service Providers: Trusted third-party vendors who assist us in operating our website and business (e.g., payment processors, shipping carriers, email platforms), subject to confidentiality agreements.
  • Legal Requirements: When required by law, court order, or governmental authority, or to protect our rights, property, or safety.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.
  • With Your Consent: For any other purpose with your explicit prior consent.

We do not share your data with third parties for their own independent marketing or advertising purposes.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand customer behavior. You can control cookie settings through your browser preferences; however, disabling cookies may affect certain site features. We use:

  • Essential Cookies: Required for the site to function (e.g., shopping cart, login sessions).
  • Analytics Cookies: Help us understand how visitors interact with our site.
  • Marketing Cookies: Used to deliver relevant advertisements — only where you have consented.

7. Data Security

We implement industry-standard security measures, including SSL/TLS encryption, to protect your personal information during transmission and storage. While we take reasonable precautions, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and protect your account credentials.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

9. Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct inaccurate or incomplete information.
  • Deletion: Request that we delete your personal information, subject to legal exceptions.
  • Opt-Out: Unsubscribe from marketing emails at any time by clicking "Unsubscribe" in any email or contacting us directly.
  • Data Portability: Request your data in a portable format where applicable.

To exercise any of these rights, please contact us at help@wildjunkie.com.

10. Children's Privacy

Wild Junkie is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete such information.

11. Third-Party Links

Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies directly.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To submit a request, contact us at help@wildjunkie.com.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised effective date. Your continued use of our site following any changes constitutes your acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: help@wildjunkie.com

Website: wildjunkie.com

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